Support

Questions, problems or feedback about WeatherPush? Send us an email. We usually reply within a few working days.

Contact

Email: mail@atkuva.de

If you can, tell us your device and iOS or Android version and briefly describe what happened.

Frequently asked questions

I don't receive any alerts. What can I check?

Check that notifications are allowed for WeatherPush in your device settings, that at least one alert is switched on for the place under “Alerts”, and that the device is online. Alerts are checked regularly, about every 20 minutes.

How do I delete my stored data?

Under “Alerts”, “Turn off alerts for this place” deletes that place's data on our server. “Turn notifications off entirely” deletes everything for this device: the push token, all alert places and thresholds. What else we process is described in the privacy policy. For access or deletion requests, email us at the address above.

Where does the weather data come from?

The data comes from the Norwegian Meteorological Institute (met.no) and the German Weather Service (DWD, via Bright Sky).